Question for you all CI Users - T-Coil

Hi All!!!

Hope all is well with you and trusting your progress with your CI is going well.

Raymond has had some difficulty in using the t-coil on his CI processor. When he uses the church loop system, all he hears is a static background, and very little voice. The audiologist says that it is "normal" to hear some humming or static in the background.

Now, with our hearing aids using the t-coil in the past, it worked awesomely, no background noise at all... we are puzzled that with a very advanced and expensive CI, the t-coil should work perfectly.

Raymond decided to call the Advanced Bionics line, and they say there should be no background noise at all, no static, or anything like that..... and they think the processor itself is a defect.

So here we sit, who is right? I thought I would ask all of you CI users, how are your experiences going with using the T-Coil on your CI processor?

Also, has any of you ever tried using the FM transmitter too?

Myself, Cheryl, does not have the t-coil turned on my processor yet as I am still just new with this, so I was not able to test out the church loop system to see if mine worked or not to compare with Raymond.

Any feedback from all of you would be great!! And Thank You :0)